Message Labs

Implementing a global reward strategy

MessageLabs protects more than 12,000 businesses worldwide and four million end users from email, text spam and internet security threats. Founded in Gloucestershire by Ben White in 2000, the company has grown to become the world's leading provider of messaging security and management services to businesses and governments all over the world.

White has led MessageLabs through phenomenal expansion from 20 employees working out of a single office in Cirencester five years ago, with no strategic human resources policy, to 380 staff across three continents today with regional headquarters in Gloucester, New York and Sydney. In fact, it carries the distinction of being the only company to be listed for each of the past five years in the Times Tech Track 100 Index which measures businesses according to revenue growth, and White was recently ranked ninth in Management Today's list of top 100 entrepreneurs.

Christopher Mitford-Slade, compensation and reward manager at MessageLabs, led the project to review the company's reward structure on which the whole HR strategy would be pinned.

"We were crying out for a reward strategy that was aligned to the overall business plan," says Mitford-Slade. "MessageLabs now competes in a fast-paced global environment and to be successful we needed clear career structures and competitive rates of pay to attract and retain talent in all three regions."

After talking to a number of specialist reward consultants, Mitford-Slade chose Innecto People Consulting for its in-depth knowledge of both reward management and the technology sector.

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MessageLabs | 287K